Web application development enables web-based applications to function similarly to mobile apps. Web-based applications are designed to engage users, focusing on user-friendly interactions, however, they are still accessible via the Internet. It is possible to say that web app development is more than the cool little sister to web-based development. Web design and development is the reason you’re on this website, but Web app development is the way that all this was created initially.
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The customer service portal is a web-based platform that provides customers with centralized and secure access to information, services, and support from a company. These portals aim to improve customer experience by providing a self-service option and reducing the time spent on phone calls or email exchanges. In this article, we will explore how customer portals can enhance customer service and how companies can utilize them to provide a better experience for their customers.